Shipping policy
EverWell Living Shipping Policy
Last Updated: July 23, 2026
Thank you for shopping with EverWell Living. We thoughtfully create and curate apparel, gifts, wellness products, digital resources, and themed collections designed to inspire joy and support everyday living.
Order Processing
Many EverWell Living physical products are made to order specifically for you. Because of this, production time is required before an order ships.
Most physical orders are processed and prepared for shipment within approximately 2–7 business days. Processing times may vary depending on the product, fulfillment provider, order volume, holidays, or other circumstances outside our control.
Processing time is separate from carrier transit time.
Shipping & Delivery
Shipping rates and available delivery options are displayed at checkout when applicable.
Estimated delivery dates are estimates and are not guaranteed. Once an order has been transferred to the shipping carrier, transit times may be affected by weather, carrier delays, holidays, incorrect addresses, or other circumstances outside EverWell Living's direct control.
If we become aware that we cannot ship an order within the time promised, we will provide notice and, when required, give you the opportunity to accept the delay or cancel the affected order for a refund. Federal rules generally require online sellers to have a reasonable basis for advertised shipping times and to address shipping delays appropriately. (Federal Trade Commission)
Multiple Shipments
EverWell Living works with fulfillment partners to produce and ship certain products.
Products within the same order may therefore:
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Arrive in separate packages
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Ship on different dates
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Arrive from different fulfillment locations
Receiving part of your order before another item does not necessarily mean an item is missing.
Tracking
When tracking information is available, it will be sent to the email address provided with your order.
Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
Please contact EverWell Living as quickly as possible if you discover an address error. Because made-to-order products may enter production shortly after purchase, we cannot guarantee that an address can be changed after an order has been submitted for fulfillment.
Additional shipping or replacement costs resulting from an incorrect address supplied by the customer may be the customer's responsibility where permitted by law.
Lost, Damaged or Incorrect Orders
If your order arrives damaged, defective, or materially different from what you ordered, please contact us promptly with your order number and photographs of the item and packaging when applicable.
We will review the issue and work with our fulfillment partner to determine the appropriate resolution.
Digital Products
Digital downloads do not require physical shipping.
Digital products are generally delivered electronically through the website, download link, email, or other method stated at the time of purchase.
International Orders
If EverWell Living offers international shipping, customers may be responsible for applicable customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country unless otherwise stated during checkout.
Questions About Your Order
For shipping or order questions, please contact:
EverWell Living
Customer Support: support@offmark.com
Website: www.everwellnessliving.com